This is an announcement from SoulWorker Team.
Based on March 2nd, 2023, the recent in-game issues in detail are as follows:
◆ Transaction Issue
1) Have not received SoulCash after Top-Up (Steam Wallet)
> This is a Steam-based transaction system error.
If being issued with, please contact to SoulWorker Customer Center to get refund.
◆ Game-related Issue
[In-game]
Scheduled to Fix :
- [Erwin] Being unable to control the skill [Mission Call] using Gaming Pad.
- [Hair: Chii] Top Point Twin Tail: Bangs part error
- Shader Issue for Some of 'Trick or Treat' Costumes
- Ephnel: [Lovely Christmas] Gesture Modeling Issue
- Haru: [Cutie Sakura] Hairpin's color varies depending on the shadow.
- Lily: Equip [The Lord of Dark Forces] Equalizer → Use Certain Skills → Normal Voice Activated (Dark Forces related voice should be activated)
- While Trying Upgrade: 'Use Anti-Destruction' UI (yellow-colored one) → Deactivated
- Story Playback: Play Cinema → Game Client Crash Issue (Happens Occasionally)
- Some Parts of Cinema → Game Background Music Acticated
- [Innocence of Childhood] Gesture: No Shoes Sound
- Dhana: [Sunnyday Vacance] Gesture → Not Properly Working
- Dhana: [Foreigner Quartet] Gloves Graphic Issue
- SoulWorker [PLUS]: Plus Period Ended → Negative Values appear in Plus Time Left Notice
- Possession Equalizer [Snow Flower] → Tooltip: Korean language
- Hidden Hideout → Monster creates a Portal → Dhana uses 'Soulstrike Mastery' → Dhana can enter that Portal with another team player.
- Technical SD: Delight (GIGA / TERA grade) Brooch → Wrong Tooltip
[Skill]
Scheduled to Fix :
- [Erwin] Attack damage has not been fairly applied when using a specific skill.
- [Erwin] Being unable to activate the SoulPlus of the skill [Combat Master]
> Use right-click twice to activate the SoulPlus.
- [Lee Nabi] Being unable to remove the Bomb Wick skill after use.
- Chii: [Explosive Arrow] Skill → Skill's Actual Damage and Tooltip are Different
- Haru: Use 'Soulstrike Mastery' after [Slashing Warfare] Skill → Desire Effect is Disappeared
- Dhana's [Frenzy] issue → Fixed to Max Damage
- Stella: [Bass Attack] Skill Motion → It does Not increase with Attack Speed
We apologize for this inconvenience.
1) Reported Translation issue - In Progress